Impact
Since 2017, We Can Talk has worked with NHS England, Health Education England and more than 70 NHS trusts to transform the practice of 30,000 staff through our award-winning mental health e-learning.
We Can Talk’s evidenced based education framework builds upon the extensive skills and expertise that healthcare staff already possess and applies them in the context of providing mental health support. This unique approach to mental health training allows for immediate improvements in mental health support for patients in crisis.
Change is possible
- 98% of staff report We Can Talk training will make a moderate or significant difference to the way they do their job
- 98% of staff find the training topics easy to follow
- 99% of staff would recommend We Can Talk to their colleagues
Improving patient care and staff well-being
In 2023, we followed up with over 100 staff, six months after training, to assess the impact of We Can Talk on their organisations’ day-to-day operations.
Staff reported:
- 40% decrease in patients absconding while waiting for mental health assessment
- 66% reduction in staff sick days
- 27% decrease in complaints from mental health patients and their friends/family
- 43% decrease in call-outs to security staff
(We Can Talk / i.insights, 2023)
Scaling success
In 2025, We Can Talk is scaling our impact by expanding access to our award-winning one hour, self-directed e-learning by working directly with every acute hospital trust in England. Learn more about our offer For Trusts.
