Help me understand why I’m here
- Always introduce yourself to me, tell me what you do and how you can help me.
- Talk to me about why I’m there.
- Don’t avoid talking about my mental health, feelings and the real reason I’m there.
- If I need medical attention, I know that has to come first, but don’t stop at my physical health – talk to me about my mental health and address that elephant in the room! It’s better to acknowledge self-harm, suicidal feelings and distress rather than ignore them. Not talking about it can make me feel ashamed or not worthy of help.
- Check in with me about my personal space, find out how we feel about being touched, having people close, being crowded etc. Don’t assume it is helpful or not helpful.
- Listen and give me time. Be chilled, friendly, calm; someone I can talk to.
- Don’t rush me to speak: This stuff can be really hard to share so please don’t pressure me; I might be slow to share. Don’t give up or get frustrated.